worthless crap
I bought one of these in 2008 did not even make it through the first season before issues that shut unit down. Very little help from factory. Finally got parts to get operable. Would run great when it ran, problem is it seldom ran. I agreed with factory to purchase another unit at a discounted price, continued to have problems with new unit and kept getting run around. Factory would send parts, would then work until next part broke. Have never made it through a season without unit in failure at least part of the season. Unit down for about 2.5 months during this heating season. Finally got part and put it in only to find several other issues with unit. After spending a considerable amount of money on unit and many hours attempting to make it run, I quit. Unit is going to the trash. I highly recommend that no one buy this product it is piece of garbage prone to break down and cause considerable frustration and many cold nights. I can not repeat enough times DO NOT BUY...
A satisified owner
I bought my EasyFire model 3801AF in 2008 and have used it since with very few problems.It has required one repair: broken weld on the feed disk, which with the factory customer service reps help was quickly replaced. I have added a battery backup to keep it running in case of power outages and has functioned perfectly in the 2 times that has happened. I keep a stock of some parts that I might need for repairs ( but have not needed- yet) just in case--- brushes for the 2 motors, a spare auger and feed motor gasket. Other than that I just keep it up as per the instruction. I can't explain why some are having trouble with their heaters but mine has worked well.
Do not buy Sierra-Easy Fire Pellet Stove
I purchased the Sierra Easy Fire Pellet Stove direct from Sierra Products about 4 years ago. So it may be an older model than the one they are selling here. The original feeder motor broke just after the warranty period had ended. I have purchased several since then. The feeder motors seem to always break just after the warranty period is over. I replaced one last year, the factory sent me the wrong one and after they finally sent me the right one it did not even last the season. They also sold me a repair kit to keep sawdust out of the motor, it fell part and did nothing. I am not purchasing any more parts for this stove. That is not the only problem with this stove and I would definitely recommend that you do your homework before buying any Sierra Easy Fire Wood pellet stove.
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